How the Network Works
| Question | Answer |
|---|---|
| What does mypump.ca do? | Mypump.ca provides an online network of seasoned talent that helps solve temporary gaps in the modern workplace. |
| Is mypump.ca a staffing agency? | NO, it is a network connection platform, not a recruiter, employer, or staffing agency. |
| Does mypump.ca handle payroll or HR administration? | NO, mypump.ca does not handle payroll, benefits, or HR administration. |
| Is there a cost to join the platform? | NO, there is no cost to use the platform or participate in the network. |
Professional Roles & Engagements
| Question | Answer |
|---|---|
| What types of professional roles are typically available? | Roles may include operational management, project oversight, process improvement, team leadership, change management, and short‑term strategic execution. |
| How long are the professional engagements? | Engagements range from one business day up to six months, depending on organizational need. |
| Who sets the terms of the work engagement? | Terms are agreed directly between the professional and the sourcing organization and must be documented in a contract, SOW, or other written format. |
| Can professionals decline a work offer? | YES, management professionals choose which offers they accept or decline. |
Matching & Availability
| Question | Answer |
|---|---|
| How quickly can my organization be matched with a management professional? | Most organizations connect with professionals within 24–72 hours, depending on complexity and availability. |
| Can I request the same professional again? | YES, you can contact mypump.ca to check availability of your preferred professional. |
| What if the work engagement needs to be extended? | Extensions can be arranged directly between the organization and the professional, with mutual agreement on updated terms. Organizations must notify mypump.ca of any extension. |
Fees & Contracts
| Question | Answer |
|---|---|
| Does the sourcing organization need to sign a contract to use mypump.ca? | NO, there are no contracts with mypump.ca. Sourcing fees are invoiced five business days after a professional begins work. |
| Who pays the sourcing fees? | Sourcing fees are paid by the sourcing organization. |
Screening & Responsibilities
| Question | Answer |
|---|---|
| Are management professionals vetted for references? | YES, each professional undergoes an initial screening to confirm experience, availability, and readiness for short‑term engagements. |
| What screening is the responsibility of the sourcing organization? | Organizations must complete their own candidate screening to their corporate standards and policies before hiring a professional. |