Privacy Policy

Effective Date: June 15, 2026

mypump.ca (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access or use www.mypump.ca (the “Site”) and the products, services, and resources we make available (the “Services”). By using the Site, you consent to the practices described in this Privacy Policy and agree to be bound by our Terms of Use.

1. Scope and Application

This Privacy Policy applies to all personal information collected by mypump.ca from users (“you”, “your”) in connection with your access to or use of the Site and Services.

This Policy is governed by:

  • Alberta’s Personal Information Protection Act (PIPA)
  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) (where applicable)

Where PIPA and PIPEDA differ, we apply the standard most protective of your personal information.

2. What Personal Information We Collect

We collect only the personal information that is reasonably necessary for the purposes identified at or before the time of collection. We may collect:

2.1 Information You Provide Directly including but not limited to

    • First name, last name, mailing address, email address, phone number, personal photo images, LinkedIn URL
    • Corporate contact names, corporate website address, corporate mailing address
    • Service inquiries or support requests
    • User Submissions (reviews, comments, uploaded materials)

2.2 Information Collected Automatically

When you use the Site, we may automatically collect:

    • IP address
    • Browser type and device information
    • Pages viewed and referring URLs
    • Time spent on the Site
    • Cookies and similar technologies

This information helps us operate, secure, and improve the Site.

2.3 Information from Transactions

If you request services, we may collect:

    • Request details
    • Service history

3. How We Use Personal Information

We use personal information for purposes that a reasonable person would consider appropriate in the circumstances, including:

  • Providing and improving the Site and Services
  • Processing requests
  • Responding to inquiries and support requests
  • Sending service‑related notifications
  • Preventing fraud, security breaches, or misuse
  • Complying with legal and regulatory requirements

We do not use personal information for purposes not identified at the time of collection without obtaining additional consent, unless permitted by law.

4. Consent

We obtain your consent before or at the time of collecting personal information. Consent may be:

  • Expressed (e.g., checking a box, submitting a form)
  • Implied (e.g., continuing to use the Site after being notified of this Policy)

You may withdraw your consent at any time, subject to legal or contractual restrictions. Withdrawal may affect our ability to provide certain Services.

5. How We Share Personal Information

We do not sell or rent personal information.

We may disclose personal information only:

5.1 With Your Consent

When you explicitly authorize us to share information.

5.2 To Service Providers

Trusted third parties who assist with:

    • Website hosting
    • Email delivery
    • Security and analytics

These providers are contractually required to protect your information.

5.3 As Required or Permitted by Law

Including:

    • Regulatory authorities
    • Law enforcement
    • Court orders

5.4 To Protect Our Rights

To prevent fraud, security threats, or misuse of the Site.

6. User Submissions

If you submit reviews, comments, or other content (“User Submissions”), you acknowledge that:

  • User Submissions may be publicly visible
  • You grant us a licence to use them as described in the Terms of Use
  • You must not include personal information about others without their consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session functionality
  • Analyze Site performance
  • Improve user experience

You may disable cookies through your browser settings, but some features may not function properly.

8. Data Security

We use administrative, technical, and physical safeguards to protect personal information against:

  • Loss
  • Theft
  • Unauthorized access
  • Disclosure
  • Alteration

However, no method of transmission or storage is completely secure.

9. Retention of Personal Information

We retain personal information only as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Meet legal or regulatory requirements
  • Resolve disputes

When no longer required, information is securely destroyed or anonymized.

10. Your Rights

Under PIPA and PIPEDA, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent (subject to restrictions)
  • Ask how your information has been used or disclosed

Requests may be submitted to mypump.ca (see Section 13).

11. Third‑Party Links

The Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Email: info@mypump.ca     Mailing Address: Alberta, Canada

We will respond to privacy‑related inquiries within a reasonable timeframe as required by PIPA and PIPEDA.